Ctrl+\ not working in browser

1Password normally defines Ctrl+\ (hold down the Ctrl key and press the backslash key) as the shortcut for filling the form currently displayed in your browser (or letting you choose a Login, if you have more than one that matches the current URL). If that keystroke isn’t working, please try the following:

1. On the Browsers tab of 1Password preferences, make sure the extension for your browser is enabled.

2. On the Logins tab of 1Password preferences, make sure Ctrl+\ is still defined as the shortcut.

3. In the Windows Internet Options control panel, choose the Programs tab, click the Manage add-ons button, and (in the list of toolbars and extensions) make sure 1Password is enabled.

4. In the Windows Internet Options control panel, choose the Advanced tab, scroll down to Browsing, and make sure the Enable third-party browser extensions option is enabled.

If that doesn’t help, make sure the extension is enabled within the browser, as well:

• Internet Explorer (32-bit): In Internet Explorer, choose Tools > Manage Add-Ons; under Add-on Types, select Toolbars and Extensions; confirm that both 1Password and 1Password Ctrl+\ are listed and that both show “Enabled” in the Status column.

• Firefox (32-bit): In Firefox, choose Tools > Add-Ons; on the Extensions tab, confirm that 1Password is installed and enabled.

• Chrome: In Chrome, type chrome://extensions in the address field (or copy it here, and paste it into the address field), and press Enter; on the Extensions page, confirm that 1Password is installed and enabled.

• Safari: In Safari, click the “gear” icon in the toolbar, and choose Preferences; on the Extensions tab, make sure the slider is set to ON.