Frequently Asked Questions
General- 1Password vs. OS X Keychain/Safari's autofill
- Accessing your data when away from your Mac
- How secure is 1Password?
Installation & Setup
Tutorials
Browser Integration- Missing 1Password icon in browser
- Why does Autosave not appear?
- Login fails on a specific site
- How to handle multiple-step logins
- Browser specific issues
Backing Up & Syncing- How do I keep my Macs in sync?
- Problems syncing with MobileMe
- Backing up and restoring your data
Troubleshooting- 1Password is slow or freezes after upgrading
- Why am I being asked for my password so frequently?
- I forgot my Master Password
iPhone & iPod touch- FAQs about 1Password for your iPhone and iPod touch
Frequently Requested Improvements
My Question is Not Here. Can You Help Me?
For general questions or guidance on using a feature, try the Tutorials and 3-Minute Expert sections.
If you experience technical difficulties, ask 1Password to generate a Diagnostics Report by running the main 1Password application and clicking Help > Troubleshooting > Diagnostics Report. The report will point out any configuration errors it finds in the Summary section.
If you find your answer, great! If not, please do not hesitate to contact us. We love hearing from you and are happy to help. You can always reach us by clicking Help > Contact Us in 1Password.